MILLET Standard Five-Year Limited Warranty (“Limited Warranty”) applies to the MILLET products listed below manufactured after the effective date. ** The provisions on page 2 are incorporated into MILLET Limited Warranty.
LAMINATED GLASS WITH POLYVINYL BUTYRAL INTERLAYER (PVB)
MILLET warrants its laminated glass with Polyvinyl Butyral Interlayer (PVB) for a period of five (5) years from the date of manufacture against defective materials or workmanship that results in delamination.
MILLET Standard Ten-Year Limited Warranty (“Limited Warranty”) applies to the MILLET products listed below manufactured after the effective date. ** The provisions on page 2 are incorporated into MILLET Limited Warranty.
TEMPERED AND HEAT STRENGTHENED GLASS
MILLET warrants its tempered and heat strengthened glass to meet the requirements of ASTM C1048 for a period of ten (10) years from the date of manufacture.
DIGITAL PRINT, ROLLER PRINT AND CERAMIC FRIT SILKSCREENED GLASS
MILLET warrants its Digital ceramic ink digital print and Decorative Silkscreened Glass with a ceramic frit coating for a period of ten (10) years from date of manufacture against defective materials or workmanship which could result in peeling, cracking or deterioration of the ceramic ink or frit under normal conditions.
HIGH-PERFORMANCE COATED GLASS
MILLET warrants its high-performance coated glass for a period of ten (10) years from the date of manufacture against defective materials or workmanship which could result in peeling, cracking or deterioration in the metallic coating greater than 1/8 inch into the viewing area under normal conditions.
INSULATING GLASS UNIT (DUAL SEAL UNIT)
MILLET warrants its dual seal insulating glass for a period of ten (10) years from date of manufacture against defective materials or workmanship which result in fogging or moisture residue formation on internal glass surfaces due to failure of the insulating glass seal.
INSULATING GLASS STRUCTURAL GLAZING
MILLET warrants that the structural bond between the glass substrates of MILLET insulating glass units will not fail adhesively or cohesively because of defective materials or workmanship when installed in accordance with Glass Association of North America Glazing Manual application recommendations. MILLET warranty shall be for a period of ten (10) years from the date of manufacture. The structural glazing system designer is responsible for design of the structural glazing support system including structural silicone joint dimension (glass to metal support). MILLET assumes no responsibility for adhesive or cohesive failure of structural silicone seals resulting from incompatible structural or weather sealants, incompatible materials (setting blocks/glazing gaskets), improper use or handling, faulty installation or faulty building construction or design.
LAMINATED GLASS WITH SENTRYGLAS
MILLET warrants its laminated glass with SentryGlas for a period of ten (10) years from the date of manufacture against defective materials or workmanship that results in delamination.
In the event that a MILLET product is found and verified by MILLET to be defective under the Limited Warranty, MILLET will replace the product without charge, FOB nearest shipping point to the place of installation or, at MILLET option, refund the purchase price of the glass. In no event will MILLET liability exceed the purchase price of the glass. If MILLET elects to replace the defective glass, MILLET will not be liable for any other expenses, including but not limited to, removal of the defective unit, installation of replacement units, any labor, materials, and/or any other damages, including incidental, indirect, special, or consequential damages. Further, the warranty of the replacement glass will be limited to the remainder of the warranty period of the original glass.
MILLET expressly assumes no responsibility for and MILLET Limited Warranty does not cover the following: glass breakage, product failure due to improper usage; product failure due to improper handling, loading, unloading or storage; incompatibility with other glazing or installation materials, including but not limited to, coatings, sealants, gaskets, setting blocks, lubricants, insulation or any other materials; faulty installation or building construction; damage caused by water not attributable to the MILLET product; failure to adhere to the Glass Association of North America Glazing Manual instructions regarding installation and/or maintenance of the unit, including written proof of routine maintenance (consult Glass Association of North America Glazing Manual); improper design; errors in provided specifications; scratches or abrasions to the product; abnormal weather conditions; or damage caused by cleaners, solvents, acids, alkalizes or any other chemicals used on or around the products. MILLET reserves the right to inspect, in the field, any MILLET product that is alleged to be defective.
The purchaser’s exclusive remedy is limited to the legal remedies described in MILLET Limited Warranty. MILLET will not be liable for any incidental or consequential damages of any kind. MILLET Limited Warranty will be void if full payment is not received for goods and services within the agreed upon terms of sale. MILLET MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, REGARDING THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MILLET Limited Warranty may only be modified upon written approval of MILLET President or Vice President(s).
Notice of a claim under MILLET Limited Warranty must be provided to MILLET in writing within 90 days of discovery of the facts giving rise to the claim and should be directed to:
MILLET International Sales Department
Km. 10 Carretera Federal Mérida- Motul
C.P. 97345 Conkal, Yucatán, México
Toll free: 1 866 6645538